About this privacy document
This privacy document explains how personal data is collected, the purposes of processing, and the measures used to protect it. It also sets out how information may be disclosed when lawful and how records are retained and securely destroyed. Use of personal data is based on user consent where required by law, alongside other legal bases. By using the online services of Kaboomslots, users accept the practices described here.
What data is collected and how it is protected
Personal data collected may include:
- Identity and contact details: name, date of birth, address, email, telephone number.
- Account and gameplay information: username, preferences, responsible gambling settings, activity logs.
- Verification documents: identity evidence, proof of address, source of funds where required.
- Transaction information: deposits, withdrawals, payment tokens and identifiers.
- Technical data: IP address, device identifiers, operating system, browser, geolocation, cookies and similar technologies.
- Communications: chat, email and call records for support and compliance purposes.
Why this information is collected:
- To provide and manage accounts and services.
- To verify identity, age and eligibility under United Kingdom gambling law.
- To process payments and prevent fraud.
- To meet legal duties under anti‑money laundering, sanctions, tax and regulatory reporting rules.
- To improve websites and apps through analytics, testing and troubleshooting.
- To personalise content and support safer gambling measures.
Protection measures include:
- Encryption in transit (TLS) and encryption at rest for sensitive stores.
- Role‑based access control, multi‑factor authentication and least‑privilege policies.
- Network segregation, firewalls and DDoS protection.
- PCI DSS aligned controls for payment processing.
- Vendor due diligence and data processing agreements.
- Logging, monitoring, regular audits and incident response procedures.
- Data minimisation and secure deletion routines.
Retention: account and transaction records may be kept for up to seven years after account closure to meet legal and regulatory requirements.
User rights:
- Access, correction, deletion, restriction, objection and portability.
- Withdraw consent at any time where consent is the basis for processing.
- Lodge a complaint with the Information Commissioner’s Office.
Processing follows UK GDPR, the Data Protection Act 2018 and Gambling Commission requirements. Kaboomslots acts as the data controller for this website and can be contacted at [email protected].
How personal information is used lawfully
Processing is conducted in a lawful, fair and transparent manner for defined purposes:
- Account creation, login and delivery of services: necessary for a contract.
- Deposits, withdrawals and billing: necessary for a contract and legal obligation; handled through PCI DSS compliant processors.
- Identity, age, affordability and source of funds checks: legal obligation under UK regulations and legitimate interests in security.
- Fraud prevention, risk management and sanctions screening: legal obligation and legitimate interests.
- Customer support and dispute resolution: necessary for a contract and legitimate interests.
- Personalisation and service improvement: legitimate interests; users may object.
- Marketing communications: sent on the basis of consent; users can opt out at any time.
- Analytics and measurement: legitimate interests, using aggregated or pseudonymised data where feasible.
- Regulatory reporting and audits: legal obligation.
Kaboomslots does not sell personal data and limits use to the purposes stated above.
How to access, correct or delete your data
Users can exercise data protection rights by contacting [email protected] or using account settings. Identity verification may be required. A response is provided within one month, subject to lawful extensions for complex requests.
- Access: request a copy of personal information and an explanation of processing.
- Update: amend profile details in the account area or contact support for changes that require review.
- Correction: request rectification of inaccurate data; supporting evidence may be needed.
- Deletion: request erasure; information will be removed unless retention is required for legal, regulatory or dispute purposes, which may be up to seven years.
- Restriction, objection and portability: available in line with UK GDPR.
By using Kaboomslots, users consent to security checks and to payment data being processed by authorised payment service providers for transaction processing and fraud prevention.
Young persons and account restrictions
Services are provided only to individuals aged 18 or over. The operator cannot confirm age without appropriate documents, and statutory checks may require identity evidence. If a minor’s account or use is identified, the account will be closed and personal data deleted where lawful, retaining only what is necessary for legal or regulatory claims. Parents or guardians may request deletion by contacting [email protected] and providing evidence of responsibility. Kaboomslots supports robust age verification and safer gambling controls.
Transfers outside the UK and EEA
Personal information may be processed in other countries where service providers or partners operate. Using the site constitutes consent to such transfers as permitted by law. Confidentiality and security are ensured by all partners under written contracts and technical measures. Safeguards include UK adequacy regulations, the UK International Data Transfer Agreement or EU Standard Contractual Clauses, supported by risk assessments and encryption where appropriate. Kaboomslots remains responsible for ensuring appropriate protections for onward transfers by its processors.
Interpretation and scope of this policy
A legal disclaimer may limit or clarify how certain rules apply in defined circumstances. The disclaimer applies when the user accepts this policy by signing, clicking to accept or otherwise acceding during use of the services. Nothing in this document removes statutory rights granted by United Kingdom law, including data protection and consumer rights. If any part of this policy is found invalid, the remaining provisions continue to apply.
Cookies and similar technologies
Cookies are small files placed on a device to store settings and recognise a browser across sessions. They are used for statistics, behaviour analysis, personalisation, security and site improvement. Non‑essential cookies are retained for up to one year. Categories include essential, performance, functional, analytics and advertising. Users can manage preferences through the cookie banner or browser settings and may withdraw consent at any time. Some cookies are required to deliver core services. More detail is available in the Cookie Policy.
Your agreement to these terms
Use of the websites and apps signifies full acceptance of this privacy policy. The latest version published on this page prevails over any prior version. Continuing to use the services after an update indicates consent to the revised document where consent is required. Kaboomslots will display the last updated date to help users identify changes.
Sharing information with third parties
Personal data may be shared when required by law, to resolve disputes or to perform agreements. Typical recipients include payment processors, banks, identity verification providers, fraud and anti‑money laundering partners, hosting and cloud services, analytics providers, communications platforms and legal or regulatory advisers. A list of key providers is available on the websites; where a new provider is not listed, users will be informed of the purpose and scope before disclosure where feasible. Providing data for these services constitutes consent where required and may also rely on contract, legal obligation or legitimate interests. Third parties must keep information confidential and process it only on documented instructions. Kaboomslots is not responsible for independent processing by third party controllers.
External websites and liability
The site may include links to external websites and services that have their own privacy policies. Kaboomslots does not control those websites and is not responsible for their use of personal information. Users should review the privacy notices of any external service before sharing data. Visiting external links is at the user’s discretion.
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