KYC and AML standards for United Kingdom users

The platform applies KYC and AML to verify user identity, prevent fraud, and combat money laundering and terrorist financing.

These safeguards maintain account protection and platform integrity.

• Fair play and equal conditions for all users
• User safety and account protection
• Transparency in verification and document submission
• Compliance with United Kingdom regulatory requirements
• Proportionate security measures and ongoing oversight

Every new account holder must complete identity verification before full access is granted, including an identity check where required.

Depending on risk and regulatory requirements, the following document categories may be requested:

• Government-issued photo identification
• Proof of address issued recently
• Confirmation that the payment method is owned by the account holder

The platform implements controls designed to prevent money laundering, terrorist financing, and other illegal activity.

Measures are risk-based and aligned to UK regulatory requirements for casino services and broader gambling duties.

• Transaction monitoring across deposits, wagers, and withdrawals to identify suspicious activity
• Automated detection rules and analytics to flag unusual patterns
• Risk scoring of accounts and activities, adjusted as behaviour changes
• Enhanced due diligence for high-risk events, users, or geographies
• Reviews of large or unusual transfers before processing
• Sanctions and PEP screening against relevant UK and international lists
• Reporting obligations met through suspicious activity reports to the UKFIU (NCA) where required and robust record-keeping

To support KYC and AML controls, the platform restricts behaviours that increase financial crime risk.

Any breach may lead to intervention in line with licence conditions.

• Creating or operating multiple accounts per person (multi-accounting)
• Submitting forged, altered, or stolen documents during document submission
• Attempts to launder funds or disguise the source of money
• Manipulation of systems, odds, games, or processes to evade controls
• Sharing, selling, or otherwise transferring account access
• Using third-party payment instruments not held by the account holder
• Identity misrepresentation, proxy use, or impersonation

Breaches of KYC or AML rules trigger proportionate enforcement in line with law and licence conditions.

Actions depend on risk, evidence, and regulatory requirements.

Measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and current personal data and complete ID verification when prompted.

Document submission must be timely, legible, and authentic so that checks can be completed.

Users should respond promptly to any request for additional information and use only payment methods held in the account holder’s name.

Any suspicious activity observed should be reported to customer support without delay.

Maintaining secure credentials supports account protection and responsible gaming.

The platform upholds fair play and transparency to protect users and maintain a safe environment.

These principles guide the handling of verification, monitoring, and enforcement.

• Adherence to KYC/AML standards and UK regulatory requirements
• Confidentiality and protection of personal data under UK GDPR and the Data Protection Act 2018
• Ongoing monitoring and swift action on suspicious activity
• Prevention of manipulation, collusion, and other unfair behaviour
• Accessible user support on safety and verification matters
• Shared responsibility between the service and users for risk reduction
• Equal conditions and impartial treatment for all users